Resources For Our Consumers

1. For More Information Concerning DWIHN’s Recipient Rights -- Rights & Advocacy Webpage

For More Information Concerning DWIHN’s Member Engagement including DWIHNMember Handbook and Provider e-Directory visit https://www.dwihn.org/member-engagement-resources

Contact Information

2. Black Family Development, Inc.’s Customer Services
  2995 E. Grand Blvd Detroit, MI 48202
  Toll Free: (855) 407-3933 hours for Customer Services Operations Monday – Friday 9am-5pm
  TTY 7 1 1

3. In School Collaborative Partners
   - Brenda Scott Academy
   - Ecorse High School
   - George Washington Carver
   - Grandport Elementary Academy
   - Hope Academy
   - New Paradigm - University Yes Academy
   - Osborn High School
   - Palmer Park Academy
   - Ralph J. Bunche Academy
   - Ronald Brown Academy
   - Schulze Academy for Technology and Arts
   - University Prep Art & Design: Middle High School
   - University Prep Art and Design: Elementary School

Consumer Safety Matters
BFDI prohibits consumer harassment and abuse. If you have concerns about your safety, please let us know by completing this form

The following are resources concerning Grievance and Appeals

   - DWHIN Member Grievance Policy -- Download Grievance Policy
   - DWIHN Member Appeals Policy -- Review Appeals Policy
   - For More Information Concerning DWIHN’s Customer Service -- DWIHN's Customer Service Webpage
   - For More Information about Advance Directives -- Download Avanced Directives
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Our Offices

  • Administrative Office

    2995 E. Grand Blvd
    Detroit, MI 48202
    Phone: 313-758-0150
  • Samaritan Center

    5555 Conner Ave. Ste 1038
    Detroit, MI 48213
    Phone: 313-308-0255

    If it is after business hours, and you need to reach your Case Manager, please call BFDI’s “After Hours” phone number at (313) 330-2849.
  • In School Collaborative Partners

    Brenda Scott Academy
    Ecorse High School
    George Washington Carver
    Grandport Elementary Academy
    Hope Academy
    New Paradigm - University Yes Academy
    Osborn High School
    Ralph J. Bunche Academy
    Ronald Brown Academy
    Schulze Academy for Technology and Arts
    University Prep Art & Design: Middle High School
    University Prep Art and Design: Elementary School

Business Hours

Our hours of operation:
24/7 Availability

Monday-Friday: 9am to 5pm
Weekends: Community Meetings

On Call Mobile Health Team : 1-844-SEE-HOPE


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