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Black Family Development, Inc has been CARF accredited since 1992.

When a service or program is CARF-accredited, it means the organization has passed an in-depth review of its services. It is absolute assurance that a provider meets rigorous CARF guidelines for service and quality.

To View The CARF Accreditation Pamphlet Click Here

Comments On Our Performance Excellence

2014 CARF Survey Summary

Black Family Development, Inc. (BFDI), has strengths in many areas.

■ BFDI has excellent leadership provided by a talented and respected visionary chief executive who reports to a governing body of dedicated individuals.

■ The chief executive is supported by a senior leadership team composed of individuals who typically have lengthy experience in roles at BFDI and who are equally dedicated and very mission focused.

■ BFDI serves a predominately African American population in distressed areas of Detroit.

■ Data reflect the daily difficulties encountered by BFDI’s target population. Eighty-seven percent of high school students have had a family member murdered or seriously injured from violence; 50 percent report feeling unsafe outside their school building or traveling to and from school.

■ Meeting and exceeding the CARF standards are part of the fabric of the organization, which has been accredited continuously by CARF for the past twenty years. The leadership and staff members are thoroughly knowledgeable not only of the standards for their respective areas, but the intent behind each of the standards. The result is an organization that, by every measure of the standards, is pace setting in the field.

■ All of the administrative support documents are well thought out and responsive, providing dayto- day guidance for the extensive programs and operations of BFDI. These documents include the accessibility plan; the technology plan; the plans for obtaining input from consumers, personnel, and other stakeholders; and the emergency plans.

■ Surveys utilized by BFDI include monthly consumer satisfaction surveys, quarterly staff satisfaction surveys, a community stakeholder survey conducted annually, a planning survey distributed annually, and a staff needs assessment distributed annually. All of the data produced are extensively utilized by leaders of this data-driven organization.

■ The performance information and management and performance improvement system is deserving of special mention. BFDI provides considerable consumer-driven service outcomes performance data in its annual report. This speaks well for the organization’s willingness to provide mission-critical information to stakeholders so that it can knowledgeably be held accountable for its performance.
BFDI focuses on neighborhood stabilization in high risk ZIP codes in Detroit. Leadership is committed to networking and partnering in its work to benefit the larger Detroit community. The Promise Neighborhoods program has 46 partners, including the Detroit Public Schools. Each partner has signed a memorandum of understanding to contribute and work to help children and families improve such things as their nutrition and educational outcomes on a block-by-block basis.

■ BFDI is collaborating with a researcher at Harvard University in which a researcher comes to Detroit to help BFDI educate parents on his extensive and pioneering brain research and how it can be utilized in the parents’ child-rearing.

■ Human resources of BFDI are treasured in this family environment. Evidence of the result of this and other approaches is that the turnover rate in the past year was only 9 percent. Furthermore, fiscal management of BFDI is excellent. An annual audit is obtained of BFDI’s service program, its subsidiary. There has not been a negative audit finding since 1995.

■ The organization and its staff members are well respected in the community by consumers; the governing body; and third-party stakeholders, such as judges, referral sources, and the United Way.

■ Interviews with consumers reveal that the organization has clinicians and case managers who take the time to get to know them and follow them throughout their experience with the organization and movement through recovery. Consumers spoke highly of the services they received and often remarked they were provided with a safe haven to sort out life’s challenges and receive treatment with respect and excellent care.

■ The two prevention programs are proactive and evidence based. They target selected groups that are exposed to greater risk factors and services are tailored to reduce these risk factors and strengthen protective factors.

■ Finding Resolutions Everyday through Education (FREE) is a Detroit public education and information program to prevent substance abuse/addiction and promote healthy lifestyles. Its goal is to ensure that youths and families receive services they need to be successfully released from the juvenile justice system and achieve their personal goals, while ensuring community safety.

■ Family Connections Bridging the Gap is a United Way-funded program that provides community-based prevention services for families with children at risk of abuse and/or neglect. Its goal is to empower families to become self-sufficient. BFDI has been highly effective in providing this service to families in its service area.

■ The Integrated Services Program provides in-home case management services to a juvenile justice population. Its goal is to ensure that youths and families receive the necessary services to be successfully released from the juvenile justice system and achieve their personal goals while simultaneously ensuring the safety requirements of the individual, families, program staff members, and community at large. Services are provided by a competent team that receives regular interdisciplinary cross training related to clinical and juvenile justice issues. The STAGES Outpatient Therapy program provides strength-based outpatient mental health services for youths and their families. The program offers comprehensive, coordinated, and defined mental health treatment services that provide goal-oriented and individualized supports

BFDI should seek improvement in the areas identified by the recommendations in the report. Consultation given does not indicate nonconformance to standards but is offered as a suggestion for further quality improvement.

On balance, BFDI is an organization in substantial conformance to the CARF standards. An articulate and visionary chief executive and talented leadership team are present and approachable by consumers, staff members, and other stakeholders. Services and programs function at a high level, and administrative support processes are excellent. The programs are highly thought of by thirdparty stakeholders. The consumers have high praise for the staff members who serve them, commenting often on how these staff members have changed their lives. They often note how they now have hope. Primary areas for improvement include developing a way to more succinctly communicate meaningful information about its performances to consumers, staff members, and other stakeholders; improvement in the consistency of transition planning; and consistent documentation across all programs. The history of the organization’s follow-up of previous improvement opportunities and the commitment of the leaders to maintain conformance to the CARF standards give reasonable confidence that present conditions will be maintained or improved over the foreseeable future.
Black Family Development, Inc., has earned a Three-Year Accreditation. Those involved in achieving this recognition, including consumers, leaders, other staff members, governing body members, and other stakeholders, are congratulated on this achievement. The organization is encouraged to utilize the tenure of this accreditation to promptly address the opportunities for improvement noted in this report and to continue to maintain operations in conformance to the CARF standards.
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Business Hours

Our hours of operation:
24/7 Availability

Monday-Friday: 9am to 5pm
Weekends: Community Meetings

Our Offices

  • Administrative Office

    2995 E. Grand Blvd
    Detroit, MI 48202
    Phone: 313-758-0150
  • Samaritan Center

    5555 Conner Ave. Ste 1038
    Detroit, MI 48213
    Phone: 313-308-0255
  • In School Colaborative Partners

    Osborn High School
    Brenda Scott Academy
    Hope Academy
    Ralph J. Bunche Academy
    Ecorse High School
    Grandport Elementary Academy

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